PRIVACY POLICY

Last updated: November 8, 2025

This privacy notice for V1RA APP LTD (“we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our platform at www.v1ra.com, or any platform of ours that links to this privacy notice.
  • Download and use our mobile application (V1RA), or any other application of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices.
If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at hello@v1ra.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice.
You can find out more details by using the table of contents below or visiting each section directly.

  • What personal information do we process?
    When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information?
    We do not process sensitive personal information.
  • Do we receive any information from third parties?
    We do not receive any information from third parties.
  • How do we process your information?
    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
  • In what situations and with which parties do we share personal information?
    We may share information in specific situations and with specific third parties.
  • How do we keep your information safe?
    We have technical and organisational procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
  • What are your rights?
    Depending on where you are located, you may have certain rights regarding your personal information.
  • How do you exercise your rights?
    The easiest way to exercise your rights is by visiting www.v1ra.com/help or contacting us directly.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
  6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
  7. HOW LONG DO WE KEEP YOUR INFORMATION?
  8. HOW DO WE KEEP YOUR INFORMATION SAFE?
  9. DO WE COLLECT INFORMATION FROM MINORS?
  10. WHAT ARE YOUR PRIVACY RIGHTS?
  11. CONTROLS FOR DO-NOT-TRACK FEATURES
  12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  13. USER-GENERATED CONTENT
  14. DO WE MAKE UPDATES TO THIS NOTICE?
  15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise contact us.
The personal information we collect depends on the context of your interactions and can include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Usernames
  • Passwords
  • Contact preferences
  • Billing addresses

Sensitive Information: We do not process sensitive information.

Payment Data: We may collect data necessary to process your payment if you make purchases. Our payment data is stored by our payment processors, Stripe and Paypal. You may find their privacy notice links here (stripe) and here (paypal)

Social Media Login Data:
We provide the option to register using social media account details such as Facebook, Twitter, or others.

Application Data:
If you use our mobile application(s), we may collect:

  • Mobile device access (camera, contacts, etc.)
  • Device data (model, manufacturer, OS, IP address)
  • Push notifications (you can disable in settings)

This data is primarily needed to maintain security and operation, for troubleshooting, and for internal analytics.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.

We use personal information collected via our Services for:

  • Account creation and authentication
  • Delivery of services
  • Responding to inquiries and support
  • Marketing and promotional communications
  • Protecting our Services
  • Enforcing terms, conditions, and policies
  • Responding to legal requests and preventing harm

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We only process your personal information where we have a lawful basis under applicable law.

If you are located in the EU or UK:
We rely on the following legal bases to process your personal information:

  • Consent
  • Legitimate Interests
  • Performance of a Contract
  • Legal Obligations

If you are located in Canada:
We process your information with your specific or implied consent for a defined purpose.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and/or with the following third parties.

  • Business Transfers: in connection with any merger, acquisition, or sale of assets.
  • Google Analytics: to understand and improve service usage.
  • Business Partners: to offer relevant products or promotions.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and similar tracking technologies (like web beacons and pixels).
Details can be found in our Cookie Policy.

6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short: If you log in using a social media account, we may access limited profile information depending on your provider settings.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your data only as long as necessary to fulfil the purposes outlined, unless a longer retention period is required by law.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We implement appropriate technical and organisational security measures, but no system is entirely secure.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.
If you believe data has been collected from a minor, please contact us at hello@v1ra.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location, you may have rights such as access, rectification, erasure, restriction, objection, or portability of your personal information.
To exercise these rights, contact us at hello@v1ra.com.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Most browsers and mobile systems include a “Do-Not-Track” (DNT) setting. We currently do not respond to DNT signals as there is no uniform standard.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. U.S. residents may request disclosure of categories of personal information shared for marketing purposes once per year under the “Shine The Light” law.
Send requests to hello@v1ra.com.

13. USER-GENERATED CONTENT

In Short: You grant V1RA APP LTD a non-exclusive, worldwide, royalty-free licence to use, display, and distribute any content you create and share on our platform in connection with the services provided.
We reserve the right to monitor, moderate, and remove content that violates our Terms of Service.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we may update this notice from time to time.
The revised date will be displayed at the top of this page.
Substantive updates may be communicated via direct notice or email.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, contact us by email at hello@v1ra.com, or by post:

V1RA APP LTD
38a-42a Ormskirk Road
Preston, England, PR1 2QP
United Kingdom

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

In Short: You may request access to, update, or deletion of your personal information by visiting https://www.v1ra.com/help.
We will respond within 30 days in accordance with applicable data protection laws.